I am having trouble booting to the recovery drive My Surface is working great, and I would like to create a recovery drive now in case I ever need it later.Ĭreating and using your own USB recovery drive How to reset your Surface to factory conditions using a downloaded recovery image I have already downloaded a recovery image or was sent one from Microsoft and need to use it to reset my Surface My Surface isn’t working well, and I need to download a factory recovery drive imageĭownload a recovery image for your Surface Note: Get help for Surface running Windows 8.1.įind the scenario that best fits your issue and then select the solution for more information:
